Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

2. Information We Collect

When you use our contact form, we collect the following personal information:

• First name and last name
• Email address
• Phone number
• Message content

We also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device when you visit our website.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent when you explicitly agree to our Privacy Policy by checking the consent checkbox
• Our legitimate interest in responding to your inquiries and providing our services
• To fulfill contractual obligations when you request our services
• To comply with legal obligations to which we are subject

4. How We Use Your Information

We use the information you provide via our contact form solely for the following purposes:

• To respond to your inquiries and communicate with you
• To provide the services or information you have requested
• To improve our website and services
• To comply with legal obligations

5. Google reCAPTCHA

We use Google reCAPTCHA v3 on our contact form to prevent spam and abuse. Google reCAPTCHA works in the background and analyzes your behavior to determine if you are a human or a bot.

By using our contact form, you acknowledge that Google will collect and process data about you, including:

• Information about your browser and device
• Your IP address
• Cookies placed by Google
• Your mouse movements and actions on the page

This information is subject to Google's Privacy Policy and Terms of Service. For more information about Google reCAPTCHA, please visit Google reCAPTCHA.

6. Data Storage, Security, and Retention

Your contact form submissions are sent via email and are not stored permanently on our website's database. We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general, we keep contact form submissions for up to 2 years, after which they are securely deleted.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. When you provide personal information on our website, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

• To service providers who help us operate our website (such as Google for reCAPTCHA and Resend for email delivery)
• If required by law, such as to comply with a subpoena, legal proceedings, or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• If we are involved in a merger, acquisition, or sale of all or a portion of our assets

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access - You have the right to request copies of your personal information
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• The right to erasure - You have the right to request that we erase your personal data, under certain conditions
• The right to restrict processing - You have the right to request that we restrict the processing of your personal information, under certain conditions
• The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions
• The right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

If you are an EU resident, you also have the right to make a complaint to your local data protection authority.

To exercise any of these rights, please contact us through our contact form or at the contact information provided below. We will respond to your request within 30 days.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interactions so that we can offer better site experiences in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled, and some of our services may not function properly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We will notify you of any material changes by placing a prominent notice on our website or by sending you a notification directly.

13. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us through our contact form or at the following email address: privacy@solareco.solutions.